* This article is for shipping info are applicable to the U.S., United Kingdom, Canada, and Australia
We're working hard to process your order.
All of our products are hand-made by our expert craftsmen and will require 3-5 business days to prepare your order.
For questions regarding tracking, please go to "My Orders" [My Account]-[My Orders] page or email us at firstname.lastname@example.org. Emails may take up to 24 hours to respond to.
What is my estimated delivery time?
Order Processing time + Shipping Time = Estimated Arrival Time to You
Order Processing time: After your payment has been authorized, we will prepare your order. Most orders take 3-5 business days to prepare before shipping. (Because our items have more hand-made processes and high-quality standard requirements.)
Shipping time: Shipping time takes either 7-9 business days* for express, or 10-15 business days* for standard shipping.
When estimating your order arrival time, please include both order processing time and shipping time.
If you place an order on Friday through Sunday, we will begin to process your order on the next business day (typically Monday).
*Business days do not include local holidays or weekends.
How to Tracking Your Package:
Check your package in https://www.17track.net/en with tracking number.
Please note that it might take 24-48 hours for tracking updates to appear.
**Note about COVID/Supply Chain Issues：
It's our top priority to make sure your orders get delivered to you as soon as possible. Due to the impact of the COVID-19 epidemic and supply chain issues, the delivery delays may occur and may be out of control. We appreciate your patience and understanding.